All Systems Operational
Core Network   Operational
Mail Servers   Operational
Voice Network - Hosted PBX   ? Operational
Voice Network - SIP Switches   ? Operational
Web Hosting - DNS Servers   Operational
Web Hosting - Web Servers   Operational
Broadband Network - EFM Broadband   Operational
Broadband Network - ADSL2+ Broadband   Operational
Broadband Network - NBN   Operational
Broadband Network - Fibre   Operational
Customer Portal   Operational
Accounts & Billing   Operational
Broadband - Fixed Wireless   Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2019

No incidents reported today.

Jan 19, 2019

No incidents reported.

Jan 18, 2019
Resolved - Carrier advises that new fibre cables have been installed and spliced
Jan 18, 15:11 AEDT
Monitoring - Upstream carrier has implemented a workaround as there is significant damage at the site. Services are currently being restored. Full services may be degraded further into the evening.
Jan 17, 16:44 AEDT
Update - Fops confirmed Fibre damaged by civil contractor, Fibre Ops crew on site, ETA 03:00 pm AEDT.
Jan 17, 14:12 AEDT
Update - Fibre Break Confirmed at 14KM . Carrier engineers are working on urgent rectification.
Jan 17, 13:32 AEDT
Update - Upstream has confirmed fibre break in port Melbourne affecting customers in NSW, VIC and multiple carriers impacted. Field crew is en route. ETA not known.
Jan 17, 12:53 AEDT
Identified - Engineers have identified a possible fibre cut via upstream carrier in Port Melbourne affecting Broadband services (ADSL/NBN/EFM) in Victoria. Engineers are currently investigating with upstream carrier.
Jan 17, 12:19 AEDT
Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019
Completed - The scheduled maintenance has been completed.
Jan 12, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 23:00 AEDT
Scheduled - Engineers will be undergoing planned software upgrades to web and email hosting servers from 11pm to 1am on 11th January 2019. Websites and email accounts may be inaccessible during for a short period (up to 30 minutes).
Jan 11, 16:24 AEDT
Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.