Engineers are currently investigating an issue making and receiving calls

Incident Report for BINARY NETWORKS

Resolved

System recovery has been completed

Posted Mar 04, 2021 - 23:59 AEDT

Update

Affected SIP Server is undergoing critical maintenance tasks and system reboot

Posted Mar 04, 2021 - 23:46 AEDT

Update

Engineers have identified and recovered failed SIP node. Downtime was approx. 9 minutes. Engineers are investigating root cause.

Posted Mar 04, 2021 - 12:53 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 04, 2021 - 12:52 AEDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 04, 2021 - 12:30 AEDT

Investigating

Engineers are currently investigating an issue making and receiving calls

Posted Mar 04, 2021 - 12:13 AEDT

This incident affected: Voice Services (Voice Network - Hosted PBX, Voice Network - SIP Switches).